Grievance redressal

Draft for legal review. This page is a plain-language starting point and has not been reviewed by an India-based lawyer or CA. Items marked PENDING need the owner's facts.

If you are unhappy with an order, product or our service, please write to our Grievance Officer.

• Name: Lakshay Kapoor
• Email: kukurpetstoreindia@gmail.com
• Phone: +91 88607 55123
• Address: Janakpuri, New Delhi

Our commitment

We aim to acknowledge complaints within 48 hours and resolve them within one month of receipt, in line with the Consumer Protection (E-Commerce) Rules as amended (effective 1 January 2027). Owner to confirm.